Medical Interpreting

Perfect for hospices and in-home care facilities that want to improve patient care communication, compliance, and efficiency.

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Certified Interpreters

Fluent translators trained in medical terminology that deliver accurate interpretation for any medical case.

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Services

Provide Medical Care In Any Language.

We understand, you want your clients and patients to receive the highest quality care. Our mobile medical interpreting services give at-home-care organizations the qualified interpretation services they need on-the-go.

Do you serve Limited English Proficient (LEP), deaf, or hard of hearing patients? Let our mobile, medically trained and certified interpreters bridge the communication gap over a secure, end-to-end 256-bit encryption video platform.

We work with medical organizations to build a comprehensive language interpreting solution that includes qualified interpreting services, 24/7 on-demand availability (for most common languages) and a secure mobile platform. Our interpreting service is available through different modalities, via video or audio platform.

Your staff will have instant access to qualified interpreters in over 250+ languages, without the hassle of scheduling or needing to rush to an appointment. Now you can reduce stress from staff and patients by offering a seamless and personalized care experience in the patient’s native language. The patient’s loved ones can even connect to the call to provide the inclusion everyone wants when a family is facing a medical challenge.

Our language solutions will help you stay compliant with current regulations.

Better compliance with Health and Human Services (HHS) ruling Section 1557 of the Affordable Care Act. This mandate requires healthcare providers who receives government funds from Medicare, Medi-Cal and/or Medi-Aid to increase the level of qualified language access to LEP, deaf or hard of hearing patients.

Title VI of Civil Rights Act of 1964 which prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving federal financial assistance.

Executive Order 13166, Improving Access to Services for Persons with Limited English Proficiency, requires that recipients of Federal financial assistance provide meaningful access to LEP beneficiaries.

Culturally and Linguistically Appropriate Services (CLAS) is a list of standards designed to provide equitable health care service for diverse communities.

Rehabillitation Act of 1973, Section 504 requires agencies receiving federal aid to provide individuals with disability access to programs and reasonable accomodations such as effective communication.

The American with Disabilities Act, prohibits discrimination against people with disabilities, program access should be inclusive and properly communicated.

Patient Protection and Affordable Care Act enforces that people who are deaf or hard-of-hearing have access to sign language interpreters and other auxilary aids in hospital and clinics when needed for communication.

In addition to being compliant with the law, your organization can avoid penalties or incur unbillable charges that are associated with being non-compliant. Partner with us for effective, secure and compliant patient care. We work hard to stay on top of regulatory changes in order to lift the language barrier, so your organization can focus on providing the expert care your clients needs.

The research is clear: better communication between patients and clinicians eliminates unnecessary or pre-mature deaths. Together, we ensure that your organization conveys the best care, while meeting regulatory and security compliance.

Language Solutions

Connect

250+ Languages
Experienced and Certified Interpreters
American Sign Language (ASL) professionals
On-demand interpreting via over the phone or video conferencing allow for flexibility

Robust Platform

Efficient

Video Remote Intepreting (VRI) for the 25 most common languages
1080p High Resolution video streaming for a seamless interpreting experience
Easy to use, no proprietary equipment is required, only a mobile device or a computer and internet access is necessary

Compliance

Trust

Compliant

HIPPA and GDPR Compliance
Security incident tracking to reduce risk exposure
256-bit AES encryption with an End-to-end encryption connection to give you a completely private connection

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How It Works

We offer the most flexible and convenient interpreting solution for medical providers. Our medical interpreting services give patients and staff an enhanced patient care experience that allows everyone to collaborate online, over the phone, or on-site. You will find that our easy-to-use solution delivers a high-quality video and audio connection between providers and patients. The best part is your video session is secure with end to end encryption. In addition, your conversations are never recorded so you don't have to worry about information breach.